So, you may be familiar with 7 Days to Die, the zombie survival and crafting game from Kickstarter
that promised a Linux version "two months" after the Windows version and it never happened. An actual programmer for the 7 days crew has now responded in public on their forum.
QuoteFYI on the linux build. Source
Rest assured guys, you haven't been forgotten about. It may only be the 32 bit build to start with, one of our APIs doesn't yet have linux 64 bit support so that's holding us back on that front, and the reason for the delays. I am setting up an ubuntu distro today and will be compiling and working out the bugs over the next couple of weeks in my spare time to expedite this. We will try to get a stable build out asap even if it is just a 32 bit. Then you guys can at least play while waiting on the 64 bit
I really hope this helps you feel better about this and lets you know you aren't being ignored.
I've never heard of another developer completely delaying a game due to not having a 64bit version, have you? From this answer it certainly sounds like they haven't yet even tried.
QuoteIt took a while to respond as I'm a programmer, I don't usually do PR stuff because then I get roped into answering sensitive questions that I don't have answers to. I know this, I read the forum, saw that you guys felt ignored, took it upon myself to look into getting the linux build running on my personal time.Source
We are very communicative, there are many posts by us all over the forums. There is even another response from the staff in this topic alone. I don't know much about the kickstarter, I joined long after it was over. The question here is, are you even wanting the linux build or are you just wanting a bunch of answers? They are two different things entirely. I can help with the linux build, I can't help in answering these other questions though as I don't rightly know the answer.
I don't understand at all how something that was promised, a Linux version, is somehow forcing a team member to use their "personal time" as this programmer called it to make good on that promise as no one else is.
The most insulting part of this whole story to me directly is that the same programmer gave me an "infraction" (whatever that is) on their forum for "trolling" due to finding the whole situation unacceptable. They then called me insulting for feeling that way and then banned
me from the forum, that made me let off an audible sigh that a customers frustrations are now trolling. I understand programmers aren't good at PR, but this takes it to a whole new level. A simple "Sorry you feel that way, we will do better" is what you expect to hear.
When a customer politely voices concerns about lack of communication, banning them is not a way to win anyone over, remember that developers.
This is again part of the reason I constantly point out to people not
to buy something until it has a pre-existing Linux version. I learnt from this sadly and it has left a very sour taste in my mouth about supporting anything on Kickstarter personally.
I wish them all the best in future, but we won't be covering them here. I thought anyone who backed them might like an update if they don't read the official forums though.