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Valve and Komodo have given an update on the shipping of the Steam Deck through Japan, South Korea, Hong Kong, and Taiwan.

It seems quite a lot of people will get their Steam Deck in those areas this year, with the announcement noting that anyone there who reserved a Steam Deck before December 1st will get them by the end of the year. They said that all pre-December 1st reservations they expect to have shipped across Japan, Hong Kong, and Taiwan by December 26th.

The odd one out here is South Korea, where it was mentioned that "unanticipated transport and customs issues" held things up and caused delays, but they've already solved the issues and so shipments there will resume on December 26th, with all South Korean reservations expected to be shipped by December 30th.

On top of that, it seems they messed up the reservation queue at some point, with Steam Decks going out in an incorrect order. Once again, they say this issue has been solved and now they should be going out again based on the reservation date.

Sounds like it has once again been a success though, as they mentioned the "overwhelming interest in Steam Deck". So we really are about to get a big surge of people gaming on Linux with Steam Deck. Exciting.

Article taken from GamingOnLinux.com.
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4 comments

pmatulka 21 Dec, 2022
Steam Deck is being sold only in EU, UK, USA and Canada (https://steamdb.info/app/1675200/).
To sell it in Asia Valve use external partner.
Is there someone here who has right knowledge and can explain to me why Valve can't sell hardware for whole world?
Eike 21 Dec, 2022
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Quoting: pmatulkaSteam Deck is being sold only in EU, UK, USA and Canada (https://steamdb.info/app/1675200/).
To sell it in Asia Valve use external partner.
Is there someone here who has right knowledge and can explain to me why Valve can't sell hardware for whole world?

No knowledge, wild guessing:
* You need to know the local regulations, custom fees, whatever. For the EU, you need a CE sign - where do you get it, what does it need, ...? What kind of manual is enough to not get sued?
* Maybe it's as simple as not paying every parcel from the US to the other side of the world? Better have someone with big storage over there and send a ship full at once...
* What's the RMA regulations? And better not have them send it back to the US, and then back to them again after repair...


Last edited by Eike on 21 December 2022 at 3:59 pm UTC
CatKiller 21 Dec, 2022
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No specific knowledge, but the EU and US are trade blocs (that being the purpose of the EU). Once you've got your goods into each bloc, getting them to any particular part is minimal additional hassle: it's really just shipping, with no additional borders, customs or other impediments. The UK is a huge gaming market that was recently in the EU, and Canada is a big market that's just miles from Valve HQ, so those are pretty easy.

Other countries aren't like that. Each one has its own borders, its own customs paperwork, its own laws and taxation. For a software company like Valve, that's obviously rather a daunting prospect, and navigating all of those requires logistics expertise and local knowledge that Valve don't have. Komodo are bringing the local knowledge and handling the logistics for the countries where they operate. Each additional country over these 4+4 countries, if they are to get shipments of Steam Decks, will need someone with sufficient local knowledge and logistics expertise to handle those tasks. That might be Valve learning those things for each new country, or it might be another logistics partner handling those for Valve.
elmapul 21 Dec, 2022
Quoting: pmatulkaSteam Deck is being sold only in EU, UK, USA and Canada (https://steamdb.info/app/1675200/).
To sell it in Asia Valve use external partner.
Is there someone here who has right knowledge and can explain to me why Valve can't sell hardware for whole world?
they are increase the production speed as they sell, they dont want to risk an "steammachines 2" situation where supply is greater than demand, that is probably why they didnt produce many at the begining.
now they are quickly increasing demand, but the most profitable regions are still the priority, you dont want to send 1 million of units to south africa, only to not sell then there while at the same time japan want to purchase a lot and dont have then in stock.
meanwhile an competition appear and fill that market niche you didnt.
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