You can sign up to get a daily email of our articles, see the Mailing List page!

Leaving Lyndow removes Linux support from Steam due to masses of bug reports

Posted by , | Views: 18,135
tagline-image

Leaving Lyndow [Steam], the short, but impressive adventure game has officially removed Linux support on Steam due to the amount of bug reports.

The developer explained their reasoning on the Steam forum post:

QuoteAh, yes I only recently decided to pull support less than two days ago. Anyone who has already purchased the game for Linux can still download it (apparently its working for some), but I have been getting so many bugs from so many different distros I decided to take support off the store page. Linux users account for less than 2% of our customers but over 50% of our bug reports, so I've found myself a bit over my head with Linux. I'm afraid I made a terrible error in judgement when attempting to port for linux, and its my bad. I'm sorry for the confusion!


If interested, you can see the post about it here.

It's not the first time I've heard about this, as I often see the developer of Caves of Qud tweeting about how many bug reports they get from Linux gamers. There's a number of others who I hear the same from too, which is quite a shame, but it's going to happen when developers aren't all that familiar with Linux and the game engines often have issues the developers cannot work around too.

I think a fair amount of developers rely too heavily on just pushing out builds and hoping for the best. Researching the platform and testing it each time you do updates is pretty essential. It may sound dumb and quite obvious to do so, but the amount of times I've seen developers say they don't have "a Linux machine for testing", yet they push out a Linux version and sell Linux copies is quite staggering.

It's a shame, but it's not a massive loss as it really is a short game. Perhaps someone good with Unity can help them fix it up.

Article taken from GamingOnLinux.com.
3 Likes, Who?
We do often include affiliate links to earn us some pennies. We are currently affiliated with GOG, Humble Store and Paradox Interactive. See more information here.
About the author -
I am the owner of GamingOnLinux. After discovering Linux back in the days of Mandrake in 2003, I constantly came back to check on the progress of Linux until Ubuntu appeared on the scene and it helped me to really love it. You can reach me easily by emailing GamingOnLinux directly.
See more from me
The comments on this article are closed.
47 comments
Page: «2/5»
  Go to:

Beamboom 26 June 2017 at 1:25 pm UTC
Quoteso many bugs from so many different distros
Ok, not to be a jerk or anything but to be bluntly honest here, in this context I think Linux users on other distros than the officially supported distro on Steam - Ubuntu - should just stuff it and stop reporting bugs and either find a solution themselves or dual boot into Ubuntu for gaming. Plain and simple.

Yeah, harsh I know, but it's only doing us a disfavour at this point in time to spam developers with issues that only occurs due to their exotic window manager, sound architecture, graphics drivers or distro quirks. You're not doing anyone a favour, guys. Nope.


Last edited by Beamboom on 26 June 2017 at 2:12 pm UTC
razing32 26 June 2017 at 1:46 pm UTC
madpingerWell, Developing on linux myself. meh to windows ~~
I swear, I might really do it.. Release linux only when I get to that point.. <.<

What are you making ?
bingus 26 June 2017 at 1:47 pm UTC
View PC info
  • Supporter
Where he is talking about bugs in different distros, is there really that much difference when it comes to gaming? I'm genuinely curious.
If so, that's kind of frustrating. I always thought stuff that worked on Ubuntu would most likely work on Arch etc. Choice is good and all but standards are important too.
Doc Angelo 26 June 2017 at 1:53 pm UTC
Ubuntu 12.04 (from the year 2012) is still supported, and will be until 2019. https://www.ubuntu.com/info/release-end-of-life

I have no idea if compatibility with Linux is harder than with Windows. Windows devs have to make sure that the games work with 7, 8, 9 and possibly XP.
thelimeydragon 26 June 2017 at 2:03 pm UTC
Andrei B.I think that developers should be able to mention (on Steam) what distribution they're supporting. People can't seriously expect developers to support dozens of distributions.

On the other hand, I find disturbing what this developer has done. Simply removing support for a platform is really not cool and borderline illegal. What if I only had access to Linux? Plus, removing support is usually done gradually, with a lot of time in advance. Like a year, for example, so that users can find alternative solutions.

I looked on steamdb to check.

The Linux depot is still there and it's still linked with the steam store.

So anyone can still buy the game and can still run (or try to run) the game on Linux. It simply doesn't show up as being available to purchase for Linux even tho it will still install Linux once bought.
pb 26 June 2017 at 2:31 pm UTC
I wonder though, if those are Linux-specific bugs, and how many bugs there really are. Because the fact that there are a lot bug reports from Linux users doesn't say anything by itself. They may be reporting general bugs that exist across all platforms, and also many users can report the same single bug. All in all I think it's a bit lazy of the dev to shut down the Linux version just because he didn't feel like reading bug reports. If it was utterly broken, well, that would be another story.
thelimeydragon 26 June 2017 at 2:33 pm UTC
I think it was more a case of he didn't really understand Linux too well and it went a bit beyond his current ability to fix.
pb 26 June 2017 at 2:34 pm UTC
Beamboom
Quoteso many bugs from so many different distros
Ok, not to be a jerk or anything but to be bluntly honest here, in this context I think Linux users on other distros than the officially supported distro on Steam - Ubuntu - should just stuff it and stop reporting bugs and either find a solution themselves or dual boot into Ubuntu for gaming. Plain and simple.

That's true. I have SteamOS and Arch. If something doesn't work on Arch, I first check if it works on SteamOS before bothering the devs. Sometimes it's the other way round, in that case it's worth reporting, as all games on steam should work on Ubuntu and SteamOS as they're official target platforms. Also it's something else to report a bug and to seek for help in the forums. The latter I think is ok regardless of the distro you're running, but you should state it loud and clear. Bug reports should only refer to supported platforms.


Last edited by pb on 26 June 2017 at 2:36 pm UTC
MaCroX95 26 June 2017 at 5:17 pm UTC
LULz, bad developer I'd say... if he continued on his work for linux support he might have been able to learn whole a lot about cross-platform game development. Not a huge loss though
Marky 26 June 2017 at 5:42 pm UTC
pbThat's true. I have SteamOS and Arch. If something doesn't work on Arch, I first check if it works on SteamOS before bothering the devs. Sometimes it's the other way round, in that case it's worth reporting, as all games on steam should work on Ubuntu and SteamOS as they're official target platforms. Also it's something else to report a bug and to seek for help in the forums. The latter I think is ok regardless of the distro you're running, but you should state it loud and clear. Bug reports should only refer to supported platforms.

I think this is especially important for smaller indie releases, as they can't afford to put too many resources into bug-fixing too many distros.
It can also overwhelm developers who are new to linux gaming.
  Go to:
While you're here, please consider supporting GamingOnLinux on Patreon, Liberapay or Paypal. We have no adverts, no paywalls, no timed exclusive articles. Just good, fresh content. Without your continued support, we simply could not continue!

You can find even more ways to support us on this dedicated page any time. If you already are, thank you!
Livestreams & Videos
None currently, submit yours here!
See more!
Popular this week
View by Category
Contact
Latest Comments
Latest Forum Posts