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Linux version of 'The Coma: Recut' removed at release after taking pre-orders

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Sadly it seems the Linux version of The Coma: Recut [Official Site] vanished at release, even after taking pre-orders.

We all know all too well that pre-orders have inherent risks attached to them. This is especially true when it comes to Linux releases. Steam is full of cases of developers pulling out Linux support right on release without any prior indication.

Sadly, now we can add GOG to this as well as Steam. For this title, GOG directly took pre-orders. All mentions of the Linux version vanished from both stores. I should note that it's not GOG's fault, since they are dependent on developers having the Linux version there and ready. However, if a platform is removed, both GOG and Steam have a duty to make sure that developers properly inform customers.

I spoke to the developer on Steam and they said this:

We have a Linux version completed, but have not been able to playtest it yet.

If you're going to put down Linux as a release platform and take money before release, you better make sure you make time to test it. Even worse, don't make people resort to asking about what happened on a forum. This is yet another reminder that pre-orders are a bad idea.

Not amused by this. I hope they do put out a Linux version and we don't end up with another game that just doesn't happen.

Thanks to Alm888 for letting us know!

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Comments
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GloW 24 September 2017 at 10:57 am UTC
They do refund though ? right ? right ?
Pit 24 September 2017 at 10:59 am UTC
So do they provide a no-questions-asked refund then for those that pre-ordered the (linux) version?
Motionshot 24 September 2017 at 11:46 am UTC
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Then why don't they release it as beta then on Steam? That way, Linux users who bought the game can help them test it while enjoying their pre-order.
Sir_Diealot 24 September 2017 at 11:46 am UTC
I sure hope they do. What question could they possibly ask? did you play the game yet?
Their website still says:
STEAM
SHOP
(WIN/OSX/LINUX)
TheSHEEEP 24 September 2017 at 11:53 am UTC
No time to test it?
Well, that speaks volumes...
jaycee 24 September 2017 at 12:56 pm UTC
TheSHEEEPNo time to test it?
Well, that speaks volumes...

Yep, 99% of the market trumps the 1%.

MotionshotThen why don't they release it as beta then on Steam? That way, Linux users who bought the game can help them test it while enjoying their pre-order.

You mean, so the Linux community can slate the developer for "only doing a beta release which is full of bugs and runs like sh*t, lets all tell the developer to die" ?
Devlin 24 September 2017 at 1:03 pm UTC
PitSo do they provide a no-questions-asked refund then for those that pre-ordered the (linux) version?

On Steam when you request a refund there is a "It doesn't work on my platform" option or something like that, I have used it in the past and they didn't ask me anything, just refunded me the money after some days.


Last edited by Devlin at 24 September 2017 at 1:04 pm UTC
charliebrownau 24 September 2017 at 1:53 pm UTC
Never pre order Retail releases (indie/small/aaa/multiplats)

Only pre ordering that seems okay with small risk is early access
but even with that you could pay for a product that never gets
finished 5 years later (Star Citizen and Bugbears wreakfest)
or 4 years later still doesnt have good working MP (Road rash remake)
or they drop support for linux (raft)
Leopard 24 September 2017 at 2:01 pm UTC
jaycee
TheSHEEEPNo time to test it?
Well, that speaks volumes...

Yep, 99% of the market trumps the 1%.

MotionshotThen why don't they release it as beta then on Steam? That way, Linux users who bought the game can help them test it while enjoying their pre-order.

You mean, so the Linux community can slate the developer for "only doing a beta release which is full of bugs and runs like sh*t, lets all tell the developer to die" ?

How can you come up with those things?

No one is doing it right now. Look at the Everspace case ; we are tolerant and co operative enough i think.
Shmerl 24 September 2017 at 2:12 pm UTC
GloWThey do refund though ? right ? right ?

GOG indeed can refund this. But it's clearly developers' fault, and GOG should have informed users about it as well. And as Liam said - don't pre-order. This lesson should have been learned many times over already.


Last edited by Shmerl at 24 September 2017 at 2:12 pm UTC
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