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Psyonix are ending support for Rocket League on both Linux and macOS (updated)

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Sad news today Linux gamers, Psyonix emailed us directly to make sure we saw the news that they're officially ending support of Rocket League on Linux and macOS.

Their published statement on this was quite short and didn't really explain much:

As we continue to upgrade Rocket League with new technologies, it is no longer viable for us to maintain support for the macOS and Linux (SteamOS) platforms. As a result, the final patch for the macOS and Linux versions of the game will be in March. This update will disable online functionality (such as in-game purchases) for players on macOS and Linux, but offline features including Local Matches, and splitscreen play will still be accessible.

If you purchased Rocket League for Mac or Linux on Steam, the game will still work with full functionality when installed and played on a computer running Windows 7 or newer.

So the Linux and macOS versions will still be there, but left old and online play will be disabled. Not good. Not good at all and as a huge Rocket League fan I'm not pleased—annoyed you might say.

This "new technologies" bit was interesting, perhaps they've decided to go DirectX 12 with an Unreal Engine upgrade? At this point we can only speculate with so little information. In the expanded support page, for Linux they mentioned playing Rocket League with Steam Play Proton is possible although they will not be supporting it.

When Psyonix became part of Epic Games back in May last year, many speculated that Rocket League would not only drop Linux support but also leave Steam. I didn't think either would happen but here we are, Psyonix has still never said they will continue to sell the game on Steam only that it would see "continued support". Originally, I thought meant it would go free to play, but with this move it seems a little more likely it will move over to the Epic Store which doesn't support Linux.


Update: Psyonix are now suggesting to request a refund from them on their support portal.

Update 2 - 24/01: Psyonix are now telling us "macOS and Linux players can reach out directly to Steam to request refunds and they will be honored. In these cases, Steam will make an exception to their 2 hours limit rule.". Their own support ticket team are now also saying to ask Steam for the refund, although Valve has denied my own refund twice.

In situations like this, Valve ideally need a better support system in place or at least an option of platform removal to get around the usual way. As we end up going in circles.

Update 3: After making their PR team aware what was going on with the refund situation, they've now released a statement on Reddit. Refunds will be accepted on Steam now, plus they gave the reason behind removing Linux and macOS support.

It's what I suspected as written above, they're upgrading to a higher version of Direct X which is a problem as the "macOS and Linux native clients depend on our DX9 implementation for their OpenGL renderer to function" and they're not willing to put resources into Vulkan/Metal for Linux/macOS when the combined player-base was apparently "0.3%" of the active total and when "viable workarounds exist" with Wine being mentioned.


They could have gone for Vulkan though to get Windows + Linux (and Stadia) and possibly even macOS with MoltenVK. It's a shame another company decided to stick with a proprietary API. That said, it may not have been possible if they're on quite an old version of Unreal Engine.

If you do get a refund for it, be sure you use that Steam Wallet funding for a developer that does support Linux. Make it count.

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247 comments
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Salvatos 25 January 2020 at 2:14 am UTC
ObsidianBlkOnce "released", honestly, I do not feel software should be "patched" beyond stability and security, otherwise, I feel, companies can (and do) break their own promises.

(...)

I mean, honestly, when we used to buy software, there was never... NEVER any risk that it would suddenly stop working on the systems it was written to work for. Now these games can just be snatched away from us on the whim of the company that makes it... effectively stealing our products from us.
Well see, effectively this is what they’re doing. Your client will still be yours and playable on the systems it was designed for, but you won’t be able to connect to their matchmaking servers because your version won’t match theirs. And so, ironically, it’s precisely because they won’t be patching your OS’s version anymore that you won’t be able to connect.

ObsidianBlk... and, yes, WINE does, in fact, give these lazy, pathetic companies an excuse to pull back on a promise. It's not WINE's fault, but, none-the-less, it is true.
Do you seriously think they would have kept supporting Linux if not for the existence of a potential workaround? They don’t care either way, their decision is made, they just suggest it to alleviate the frustration.
1xok 25 January 2020 at 2:50 am UTC
Just tested it under proton. Works great with VK9.

It remains to be seen how the new version will work. I hope it will be based on DX11 and not on DX12.

At the moment I see no reason to refund the game.
ObsidianBlk 25 January 2020 at 3:29 am UTC
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Salvatos
ObsidianBlkOnce "released", honestly, I do not feel software should be "patched" beyond stability and security, otherwise, I feel, companies can (and do) break their own promises.

(...)

I mean, honestly, when we used to buy software, there was never... NEVER any risk that it would suddenly stop working on the systems it was written to work for. Now these games can just be snatched away from us on the whim of the company that makes it... effectively stealing our products from us.
Well see, effectively this is what they’re doing. Your client will still be yours and playable on the systems it was designed for, but you won’t be able to connect to their matchmaking servers because your version won’t match theirs. And so, ironically, it’s precisely because they won’t be patching your OS’s version anymore that you won’t be able to connect.

ObsidianBlk... and, yes, WINE does, in fact, give these lazy, pathetic companies an excuse to pull back on a promise. It's not WINE's fault, but, none-the-less, it is true.
Do you seriously think they would have kept supporting Linux if not for the existence of a potential workaround? They don’t care either way, their decision is made, they just suggest it to alleviate the frustration.

First, breaking connection to their server is still, effectively, the same. They are renegging on how they presented and put forth the product to their customers at the time those customers bought the software. Given that the servers themselves are not defunct (rendering the software unavailable to all), then they still have effectively lied to their customer base. The fact that current law doesn't see this as a problem does not mean this is not a problem.

Secondly, these developers released a Linux (and Mac) client. To do so, they should have (and should be EXPECTED TO HAVE) done their research. They should KNOW the relative user bases for all supported platforms, the limitations of those platforms based on the tech available to them, and stick with their decisions. To then try to excuse their pull out by stating the user base means this company is either REALLY stupid for not doing their due diligence (and question what else they could have skimmed over and be f'ing up long term) or they think WE'RE really stupid (in which case, f' them).

As for whether they would have continued to support linux (and/or Mac) regardless of WINE... can you prove they wouldn't have? You might be right, but unless you know for a fact WINE had absolutely no sway at all in their decision, then my argument is still valid. At the very least I can see someone saying... "hey, they can still play using that WINE thing, so if anyone tries anything legally we can say they can still play it through that, so... it's not like we REALLY took it away."

Also... why wouldn't WINE be part of any sort of decision as such? Steam is basically making it a core advertising strategy on the Linux side of their store, so if it's visible to us, the consumer, it's definitely visible to the developers and publishers even contemplating our platform, so why wouldn't a company (whether they "really" had to or not) use that to their perceived advantage. Again, I'm not knocking WINE or any associated project. It's not really their fault if and when this does happen, but to pretend there aren't those that WILL use it as such is sticking your head in the damn sand and allowing companies a pass.
The_Aquabat 25 January 2020 at 3:42 am UTC
people should have stopped buying it when the epic rumours were out. I'm glad I didn't buy it .
gojul 25 January 2020 at 9:25 am UTC
erlog
gojulGot refunded by Steam, but oddly not for the DLCs, just the original game.

How did you do it?
I am still trying...

Tried two times.

The second time I sent as the reason "my computer does not have the required configuration". Then I put something like this :


Hi,

Psyonix has just announced they would remove support for macOS and Linux on this game. This makes it basically useless since this is a pure on-line game, and there's almost nothing for solo mode.

Here's the official announcement : https://support.rocketleague.com/hc/en-us/articles/360042201433

Given the situation could you please refund me the game ?

Thanks and regards,


Then you have to be a bit lucky and cross your finger that the Valve employee will grant your request.
Alm888 25 January 2020 at 10:56 am UTC
GustyGhost
Quote...of the active total and when "viable workarounds exist" with Wine being mentioned.

"Wine is not harmful to Linux gaming


Have we learned our lesson yet?

WINE is not harmful to the Linux gaming. Not only WINE existed for long before Linux gaming started to grow in 2011 (hence, WINE could not be blamed for recent developments), but it provides a lot of essential capabilities for swithchng from Windows™: banking and stock exchange trading applications, CAD/CAM/CAE solutions, custom gaming/modding/resource unpacking utilities created by community etc.

WINE is very useful for Linux adoption!

Now, Proton™ on the other hand…
Despite what some very influential top members of this site tell, we did not see any (not just substantial, but any) Linux share growth on the Steam Statistics (yet?). And at the same time I personally have observed the influx of "Linux gamers" on the Reddit sub-forum, theorizing about why native Linux builds are essentially bad as "they become nonfunctional with OS upgrades and have inherently bad compatibility", concluding that "it would be better that every developer stopped wasting time and money on bad native ports and just used Proton™ with Windows API as some sort of gold standard." Seriously, these chaps are flooding the place (refusing to go to "WINE_gaming" sub-forum).

My conclusion is that it is not the technology that is bad, but our disposition towards its misuse. There wouldn't be any problems if we started teaching newbies that WINE not-an-emulation is only a temporary transitional solution for already owned games instead of advertising Windows™ games on the premise that they "Work great with Proton" (examples: https://www.reddit.com/r/linux_gaming/comments/erl0ww/far_cry_5_now_runs_almost_out_of_the_box_thanks/ and https://www.reddit.com/r/linux_gaming/comments/enmhl1/nioh_linux_dxvk_wine.

Meanwhile, the drama is continuing to unfold. Even after the explanation and assurances that "from now on refunding should work" people are still complaining about auto-rejects.


Last edited by Alm888 on 25 January 2020 at 10:58 am UTC
cxpher@gmail.com 25 January 2020 at 11:01 am UTC
Refund request rejected.
mirv 25 January 2020 at 11:03 am UTC
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So let me get this straight....they're investing time and effort into replacing their DX9 backend with a DX11 backend, and are ditching GNU/Linux and macOS support.

Instead of replacing a DX9 backend with Vulkan. (Or DX12, which is a more modern API and would make more sense). They'll pick DX11, which only runs on Windows. Despite the game being supported for x86_64, XboxOne, PS4, and Switch.
Oh, and the Switch supports Vulkan directly I hear.

Who wants to take bets that they'll suddenly support Stadia at some point? Because this whole thing stinks to me, and I don't even play the game.


Last edited by mirv on 25 January 2020 at 11:03 am UTC
Whitewolfe80 25 January 2020 at 11:12 am UTC
gojulGot refunded by Steam, but oddly not for the DLCs, just the original game.
qptain Nemo
Kyrottimus...not to mention the item store purchases (which I know are impossible to refund)
Are they impossible to refund?

Not impossible but more difficult the issue it is way more likely that you will get the base game price back but if you sunk anything into dlc you wont be getting that back. The same thing happened when warhammer online collaspsed back in 2015 i got my game price back but not the 15 quid i spent on in game store.
lunix 25 January 2020 at 11:19 am UTC
Dribbleondo
lunixEpic is clearly anti-linux and anti-valve so this was expected.

Yes, the company who make a game engine that is crossplatform is anti-linux.

A game engine that barely works on linux...
The company's CEO is also known to be anti-linux.
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