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Psyonix are ending support for Rocket League on both Linux and macOS (updated)

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Sad news today Linux gamers, Psyonix emailed us directly to make sure we saw the news that they're officially ending support of Rocket League on Linux and macOS.

Their published statement on this was quite short and didn't really explain much:

As we continue to upgrade Rocket League with new technologies, it is no longer viable for us to maintain support for the macOS and Linux (SteamOS) platforms. As a result, the final patch for the macOS and Linux versions of the game will be in March. This update will disable online functionality (such as in-game purchases) for players on macOS and Linux, but offline features including Local Matches, and splitscreen play will still be accessible.

If you purchased Rocket League for Mac or Linux on Steam, the game will still work with full functionality when installed and played on a computer running Windows 7 or newer.

So the Linux and macOS versions will still be there, but left old and online play will be disabled. Not good. Not good at all and as a huge Rocket League fan I'm not pleased—annoyed you might say.

This "new technologies" bit was interesting, perhaps they've decided to go DirectX 12 with an Unreal Engine upgrade? At this point we can only speculate with so little information. In the expanded support page, for Linux they mentioned playing Rocket League with Steam Play Proton is possible although they will not be supporting it.

When Psyonix became part of Epic Games back in May last year, many speculated that Rocket League would not only drop Linux support but also leave Steam. I didn't think either would happen but here we are, Psyonix has still never said they will continue to sell the game on Steam only that it would see "continued support". Originally, I thought meant it would go free to play, but with this move it seems a little more likely it will move over to the Epic Store which doesn't support Linux.


Update: Psyonix are now suggesting to request a refund from them on their support portal.

Update 2 - 24/01: Psyonix are now telling us "macOS and Linux players can reach out directly to Steam to request refunds and they will be honored. In these cases, Steam will make an exception to their 2 hours limit rule.". Their own support ticket team are now also saying to ask Steam for the refund, although Valve has denied my own refund twice.

In situations like this, Valve ideally need a better support system in place or at least an option of platform removal to get around the usual way. As we end up going in circles.

Update 3: After making their PR team aware what was going on with the refund situation, they've now released a statement on Reddit. Refunds will be accepted on Steam now, plus they gave the reason behind removing Linux and macOS support.

It's what I suspected as written above, they're upgrading to a higher version of Direct X which is a problem as the "macOS and Linux native clients depend on our DX9 implementation for their OpenGL renderer to function" and they're not willing to put resources into Vulkan/Metal for Linux/macOS when the combined player-base was apparently "0.3%" of the active total and when "viable workarounds exist" with Wine being mentioned.


They could have gone for Vulkan though to get Windows + Linux (and Stadia) and possibly even macOS with MoltenVK. It's a shame another company decided to stick with a proprietary API. That said, it may not have been possible if they're on quite an old version of Unreal Engine.

If you do get a refund for it, be sure you use that Steam Wallet funding for a developer that does support Linux. Make it count.

Article taken from GamingOnLinux.com.
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247 comments
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shigutso 26 January 2020 at 3:48 am UTC
Got my refund after going to manual process instead of the automated refund thing.

Do it, people. They are not going to reconsider Linux. And there's a high chance now that they will implement EAC in the future, breaking compatibility with Proton.

There are thousands of other great games on Steam.
NovenTheHero 26 January 2020 at 7:11 am UTC
I have done the manual process twice, both rejected.
shigutso 26 January 2020 at 8:28 am UTC
NovenTheHeroI have done the manual process twice, both rejected.

Maybe you're not providing enough info... be sure to let them know about those two official statements:

https://support.rocketleague.com/hc/en-us/articles/360042201433

https://www.reddit.com/r/RocketLeague/comments/etiih3/update_on_refunds_for_macos_and_linux_players/

And that "they are telling people to ask for a refund directly from Steam, regardless of play time and time of purchase".


Last edited by shigutso on 26 January 2020 at 8:28 am UTC
on_en_a_gros 26 January 2020 at 9:56 am UTC
Just got my refund (the game itself + the back to the future dlc) After submitting a manual request.

Spoiler, click me

Please refund my Mac/Linux version of Rocket League, Psyonix will be discontinuing support


https://www.reddit.com/r/RocketLeague/comments/etiih3/update_on_refunds_for_macos_and_linux_players/


For the record I played 211 hours and didn't launch the game since July 2016.

Hope that all the refund requests will be honored.
appetrosyan 26 January 2020 at 10:27 am UTC
GustyGhost
Quote...of the active total and when "viable workarounds exist" with Wine being mentioned.

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

"Wine is not harmful to Linux gaming"

Have we learned our lesson yet?

Don’t really see what you’re on about. They would have dropped Linux support anyway. Just that now there’s a slight chance that it could work.
jrt 26 January 2020 at 2:43 pm UTC
lectrode
razing32Are you guys getting your DLC refunded as well ? Or just base game ?
Just curios.

In their 2nd statement, Psyonix states:
QuoteIf you play Rocket League on macOS or Linux and want a refund for the base game, please follow these steps

Notice "base game". The post says nothing about DLC or other purchases. It does not look like they are refunding DLC.

My request for the main game got denied (I clicked the refund option and added an explanation).
However, when I clicked on "I have a question about this purchase" on one of the DLC purchases and explained the situation there, Valve refunded all DLCs and the base game for me.
Liam Dawe 26 January 2020 at 2:45 pm UTC
I had my DLC refunded when I replied to my Steam ticket to mention the DLC was now useless.
pete910 26 January 2020 at 3:01 pm UTC
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Keeps getting refused, Whats the link to do a ticket to valve ?
Marky 26 January 2020 at 3:09 pm UTC
legluondunetFor the moment you can still play this game, why to ask for a refund now?
Wait until you will have a real good reason for asking a refund: if they add EAC protection for example.
That's reasonable and I hope whoever goes that route enjoys it.

There's some speculation of EAC being added. While I don't think that idea has much merit, the point still stands that support has been withdrawn and we're out of luck if something should break. I don't know if refunds would be honoured then, and would rather just jump ship now instead of worrying about such.

The whole ordeal of Psyonix selling out to Epic, the crates and then blueprints nonsense, the worsening server experience, the growing toxicity amongst random players and how Psyonix/Epic are now treating their Linux and Mac customers has all left a bad taste in my mouth.
I think I'm just done with this game and want to move on.
Liam Dawe 26 January 2020 at 3:44 pm UTC
pete910Keeps getting refused, Whats the link to do a ticket to valve ?
Account details -> Purchase history -> rocket league -> I have a question about this purchase -> write to valve
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