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Since the level of toxic posts in the community has sadly risen, I have now rolled out the moderation queue approvals process that was in place on the forum into article comments too.

If you have seen a message above the comments box about being in the list, you can mostly ignore it. A side-effect of it, was that if you hadn't posted in the forum 3+ times (and the posts were approved), but you did make plenty of article comments, it would see you as having to go through the approvals process. I have since adjusted it to remove any older users from the mod queue who made at least 3 article comments.

It's in place for all new users, so we catch spam (and stupid troll accounts) and remove/ban before it hits live and annoys us and you.

I've also made it so I can force naughty users into an "always on" mod queue, so we can remove completely idiotic and toxic comments before they are posted. Hopefully this will make a few users re-think their attitude, rather than us having to outright ban people.

Does this affect your freedom of speech if I think you're being naughty and idiotic and force the queue to always be on for you? No. Very few sites don't moderate comments, don't be silly.

Part of my commitment to keeping this community as fun as possible for all. Article taken from GamingOnLinux.com.
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I am the owner of GamingOnLinux. After discovering Linux back in the days of Mandrake in 2003, I constantly came back to check on the progress of Linux until Ubuntu appeared on the scene and it helped me to really love it. You can reach me easily by emailing GamingOnLinux directly. Find me on Mastodon.
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Ripster May 21, 2017
Quoting: Ads20000Also, making someone's Gravatar their avatar by default instead of the blankish one would be nice (just enabled it manually, but many sites do it by default, would be nice if this site did too!)

I'm glad you mentioned this! I agree completely. I actually didn't even realize gravatar was an option.
cRaZy-bisCuiT May 21, 2017
Hi Liam,

I totally got your point! Still I do hope controversial issues may still be possible to discuss.
Purple Library Guy May 21, 2017
Price of success. Seems pretty cleverly handled, actually.
Liam Dawe May 21, 2017
Quoting: cRaZy-bisCuiTHi Liam,

I totally got your point! Still I do hope controversial issues may still be possible to discuss.
Discussion of course is always welcome, it's more how people conduct themselves. Opposing opinions to mine are perfectly fine and I don't want to hide them, since I've often had my mind completely changed by comments. That's entirely different to toxic attitudes :)
Nezchan May 21, 2017
Quoting: liamdawe
Quoting: meggermanHonestly i think you can be a bit thin skinned at times, i do.
I've been called that numerous times and I couldn't care less.

Liam is thick skinned about being called thin skinned.

As far as moderation goes, I wouldn't be the first to say that a healthy discussion requires some degree of curation. What Liam is putting in place seems to be the bare minimum, although it wouldn't surprise me at all if there were folks who consider it Going Too Far. But as the saying goes, "If you try to please everyone, somebody won't like it." So you just gotta draw your line where you draw it, and stick to that. Good on Liam for doing so.
DrMcCoy May 21, 2017
Good thing there, yes. I do agree with this measure. :)

However, do keep in mind not to confuse tone with content or intent. Swearing does not mean you're toxic. Likewise, you can be very toxic while cushioning your words with flowery language and appearing calm. When you moderate, you need to evaluate the content of the message (which yes, can be difficult sometimes), not the tone.
Beemer May 21, 2017
Moderation is cool...in moderation of course :). If you're going to have a system that limits users based on behaviour, then there should be a well defined 'rules of conduct'. If you warn someone, you can point to a rule. If you have to ban someone, again, you can point to a clearly defined rule. Makes it clear for your users what's expected of them and allows you to moderate without getting into arguments (i.e. "You broke rule #4 twice.." instead of "well, I just don't think that's what we want here").

Also, the rules can be something you and the 'community' come up with together, so everyone's on the same page :).

Beemer
Nezchan May 21, 2017
In my experience if you get too specific on rules, trolls just use them as monkey bars and you're stuck with an endless game of "not touching youuuuuu!" Clearly defined rules are good for things like "no selling products" and so forth, but there's a lot of stuff in personal interaction that aren't so easily codified. Plus, some people get very good at JAQing off so you need some degree of flexibility.
DrMcCoy May 21, 2017
Quoting: KelsIn my experience if you get too specific on rules, trolls just use them as monkey bars and you're stuck with an endless game of "not touching youuuuuu!"

I feel that kinda touches with my "don't get stuck up on tone" comment. When you see that someone is playing this kind of game, you can just ban them still. You don't have to mindlessly follow the letter of the law, but you need to follow the intent.

You catch a rules-lawyer that goes about saying "but here in subsection 3, it says X, but by the dictionary definition what I did is Y", don't get down on their nitpicky level, but just ban them. Don't even try to explain yourself to them, they only care about finding loop-holes in your explanation.
Beemer May 22, 2017
I agree that trolls will be rules lawyers, but my point still stands. It's a set laid out rules for folks to follow. You don't want ambiguity or you can be perceived as arbitrarily enforcing the rules.

Like McCoy said, if they want to troll and play games, it'll be pretty obvious, just ban them and move on. If they happen to point out loopholes in the rules, you can still ban them, and then adjust the rules to match the intent better.

As for personal interaction, I think it's very easy to codify. No threats (should be insta, perma ban imho), no use of words that are considered 'racist' by the general population, no personal attacks (i.e. "your mother was a hamster and your father smelt of elderberries!").

That means even a heated discussion can be moderated. If one or more posters resorts to personal attacks or anything worse than "I think you're fricking stupid for thinking 'X'!", you can mod, warn, or ban or shut the thread down as per the rules.

Beemer


Last edited by Beemer on 22 May 2017 at 3:51 am UTC
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