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Deus Ex Mankind Divided won't launch
Debdude1986 commented on 23 April 2018 at 9:09 pm UTC

Hi,

I'm trying to play Deus Ex Mankind Divided but I can't get it to launch at all. I click on "Play" in Steam and the Feral Launcher will appear as normal but when I click "Play" in the Feral Launcher nothing happens. Steam will say "syncing" for a split second then quit.
I checked the processes on my system to see if the game was a zombie or something but I didn't see anything.

Has anyone managed to get it running on an old CPU? I'd really like to play this game but if I have to I can wait til I can upgrade.

I sent Feral Support an email along with the report and crash dump and they told me that the issue is my old CPU. They didn't say what was causing the crash but I'm assuming my CPU doesn't support a particular instruction that the game needs. I can play other Feral games like Mad Max, Tomb Raider, Alien Isolation and others without issue. I just want to ask here on the forums before I give up.

If anyone needs me to do anything or provide extra info just ask. I don't know what help it will provide but if allowed I can post the crash dump as well.

Thanks!

damarrin commented on 26 April 2018 at 7:00 am UTC

What CPU do you have?

I had the same problem with a Core 2 Quad Q6600. The game was crashing telling me to contact Feral support. I did and they told me my CPU was too old, but weren't able to tell me what specific feature was missing. All the other Feral games I have run fine on the machine, and quite well, too.

Debdude1986 commented on 26 April 2018 at 7:29 am UTC

damarrinWhat CPU do you have?

I had the same problem with a Core 2 Quad Q6600. The game was crashing telling me to contact Feral support. I did and they told me my CPU was too old, but weren't able to tell me what specific feature was missing. All the other Feral games I have run fine on the machine, and quite well, too.

It's a Core 2 Quad Q9650. It runs all other Feral games pretty good as well so I don't know what feature my CPU would be missing.

I haven't tried Rise of the Tomb Raider yet though.

damarrin commented on 26 April 2018 at 7:39 am UTC

RotTR runs fine. Pretty much a solid 30 fps so far on high with a GF 1050 Ti.

ajgp commented on 26 April 2018 at 11:43 am UTC

have you tried launching steam via the terminal and then seeing what the output is there when you try and play Deus Ex?

damarrin commented on 26 April 2018 at 5:43 pm UTC

I have and have reported it to Feral.

Debdude1986 commented on 26 April 2018 at 6:02 pm UTC

ajgphave you tried launching steam via the terminal and then seeing what the output is there when you try and play Deus Ex?

I just did (after having to google how to do it) and here is the output:
Spoiler, click me
eric@THEMASTER:~/.steam/steam/steamapps/common/Deus Ex Mankind Divided/bin$ LD_LIBRARY_PATH=~/.steam/bin32 ~/.steam/bin32/steam-runtime/run.sh ./DeusExMD
DeusExMD: crash reporter initialised with path "/home/eric/.local/share/feral-interactive/Deus Ex Mankind Divided/crashes"
Setting breakpad minidump AppID = 337000
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198293434406 [API loaded no]
Environment variable SSL_CERT_FILE not set - using "/etc/ssl/certs/ca-certificates.crt"
Environment variable SSL_CERT_FILE not set - using "/etc/ssl/certs/ca-certificates.crt"
Environment variable SSL_CERT_FILE not set - using "/etc/ssl/certs/ca-certificates.crt"
[0426/135302:ERROR:browser_main_loop.cc(170)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
DeusExMD: crash reporter initialised with path "/home/eric/.local/share/feral-interactive/Deus Ex Mankind Divided/crashes"
DeusExMD: crash reporter initialised with path "/home/eric/.local/share/feral-interactive/Deus Ex Mankind Divided/crashes"
Environment variable SSL_CERT_FILE not set - using "/etc/ssl/certs/ca-certificates.crt"
[0426/135303:ERROR:nss_util.cc(819)] After loading Root Certs, loaded==false: NSS error code: -8018
[0426/135303:ERROR:renderer_main.cc(212)] Running without renderer sandbox
[0426/135305:INFO:CONSOLE(0)] "The specified value '!' does not conform to the required format. The format is '#rrggbb' where rr, gg, bb are two-digit hexadecimal numbers.", source: file://localhost/home/eric/.steam/steam/steamapps/common/Deus%20Ex%20Mankind%20Divided/share/FeralUI/PGOW/Core/feralUI.html (0)
[0426/135306:INFO:CONSOLE(0)] "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.", source: (0)
[0426/135313:ERROR:gl_context_glx.cc(107)] Couldn't make context current with X drawable.
[0426/135313:ERROR:gles2_cmd_decoder.cc(3200)] GLES2DecoderImpl: Context lost during MakeCurrent.
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6831)] Trying to call glGetGraphicsResetStatusARB() without current GL context
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6831)] Trying to call glGetGraphicsResetStatusARB() without current GL context
[0426/135313:WARNING:x11_util.cc(1490)] X error received: serial 811, error_code 171 (GLXBadDrawable), request_code 154, minor_code 26 (X_GLXMakeContextCurrent)
[0426/135313:ERROR:gl_context_glx.cc(107)] Couldn't make context current with X drawable.
[0426/135313:ERROR:gles2_cmd_decoder.cc(3200)] GLES2DecoderImpl: Context lost during MakeCurrent.
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6831)] Trying to call glGetGraphicsResetStatusARB() without current GL context
[0426/135313:WARNING:x11_util.cc(1490)] X error received: serial 843, error_code 8 (BadMatch (invalid parameter attributes)), request_code 154, minor_code 26 (X_GLXMakeContextCurrent)
[0426/135313:ERROR:gl_context_glx.cc(107)] Couldn't make context current with X drawable.
[0426/135313:ERROR:gles2_cmd_decoder.cc(3200)] GLES2DecoderImpl: Context lost during MakeCurrent.
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6831)] Trying to call glGetGraphicsResetStatusARB() without current GL context
[0426/135313:WARNING:x11_util.cc(1490)] X error received: serial 872, error_code 8 (BadMatch (invalid parameter attributes)), request_code 154, minor_code 26 (X_GLXMakeContextCurrent)
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6522)] Trying to call glDeleteVertexArraysOES() without current GL context
[0426/135313:ERROR:gl_bindings_autogen_gl.cc(6512)] Trying to call glDeleteTextures() without current GL context
[0426/135313:WARNING:x11_util.cc(1490)] X error received: serial 901, error_code 3 (BadWindow (invalid Window parameter)), request_code 4, minor_code 0 (X_DestroyWindow)
DeusExMD: dumped to "/home/eric/.local/share/feral-interactive/Deus Ex Mankind Divided/crashes/2823ff9b-7ca2-6eac-571725e0-5634d779.dmp"
DeusExMD: crash reporter "/home/eric/.steam/steam/steamapps/common/Deus Ex Mankind Divided/bin/feral_linux_crash_reporter" launching
Game crashed, if possible email [support@feralinteractive.com] with the crash file [/home/eric/.local/share/feral-interactive/Deus Ex Mankind Divided/crashes/2823ff9b-7ca2-6eac-571725e0-5634d779.dmp] and details
eric@THEMASTER:~/.steam/steam/steamapps/common/Deus Ex Mankind Divided/bin$

It's showing a lot of errors. I don't know enough to know what the issue is tough.
At the bottom where the crash happens it's saying something about invalid window parameter. Could that be a clue?

zimia_p commented on 31 July 2018 at 12:10 pm UTC

This game needs SSSE3 (the same problem with F1 2015).
https://bbs.archlinux.org/viewtopic.php?id=232477

check what will show (flags cat /proc/cpuinfo

Debdude1986 commented on 31 July 2018 at 9:48 pm UTC

zimia_pThis game needs SSSE3 (the same problem with F1 2015).
https://bbs.archlinux.org/viewtopic.php?id=232477

check what will show (flags cat /proc/cpuinfo

My CPU does support SSSE3. Here's the output of cat /proc/cpuinfo:
Spoiler, click me
eric@THEMASTER:~$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz
stepping : 10
microcode : 0xa07
cpu MHz : 2000.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm kaiser tpr_shadow vnmi flexpriority dtherm
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass
bogomips : 5999.70
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz
stepping : 10
microcode : 0xa07
cpu MHz : 2000.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 1
cpu cores : 4
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm kaiser tpr_shadow vnmi flexpriority dtherm
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass
bogomips : 5999.70
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz
stepping : 10
microcode : 0xa07
cpu MHz : 2000.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 2
cpu cores : 4
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm kaiser tpr_shadow vnmi flexpriority dtherm
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass
bogomips : 5999.70
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz
stepping : 10
microcode : 0xa07
cpu MHz : 2000.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 3
cpu cores : 4
apicid : 3
initial apicid : 3
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm kaiser tpr_shadow vnmi flexpriority dtherm
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass
bogomips : 5999.70
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

eric@THEMASTER:~$

I have F1 2015 and that game runs flawlessly.

I would definitely love to get it working so I can play it but I'm probably gonna have to wait to play it after I build a new desktop, which will be a while. I got the game for free so it's no big deal if I have to wait. Someone on a facebook gaming group I'm on was giving away spare keys from a Humble Bundle and I managed to grab Deus Ex Mankind Divided.

Lin_Soldar commented on 3 August 2018 at 6:16 am UTC

Hi Debdude 1986,

I have the very same problem as you. Am running an Intel Core 2 Quad 9550. I have recently purchased a 2nd hand Ryzen 7 1700 CPU and Mobo, just have to wait till have enough cash hopefully next month to purchase some memory so won't be supporting devs for a while purchasing games.

Strange thing is that I even installed Window$ to try Deus Ex : MD and it ran fine on Window$ with pretty good performance. As far I know all the other Feral ports run very well on my existing rig. Was given a copy of Doom 2016 last year and even had that running in Wine on Linux till the last update which won't even run on Window$ now. So looking forward to my PC final upgrade and can let you know if that solved the issue, unfortunately that would only be in September when I've finally got all the bits and pieces together for my upgraded rig.

If you manage to upgrade your hardware before I can, please let me know on whether that solved the issue. Or perhaps Feral would be kind enough to give Deus Ex : MD the Vulkan treatment, cos honestly when comparing CPU benchmarks of my current CPU and newer Core i5 7th gen CPU's, there really is not that much difference to say well I really need to upgrade. Anyways, good luck!

dvd commented on 3 August 2018 at 10:44 am UTC

I have a ryzen 1300x and an rx 560, for me Deus Ex MD ran pretty badly, getting slowdonws in the outside areas quite a lot.

From your crash log this stood out to me:

[0426/135302:ERROR:browser_main_loop.cc(170)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.

I got this error as well - trying to run chrome browser - the solution was to 'chown' the chrome-sandbox binary as root. Not sure if that helps in this case, i no longer have the game installed on my computer, so can't look at the list of it's files.

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