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In the past I also tried Heroic Games Launcher, but the GOG games had so many issues (for example not finding gamepad, even when the game supported it) I just gave up on using it on Steam Deck.
In the past I've made sure to WIRE up the gamepad to the Plasma KDE system which has a gamepad section in settings, and THEN all games detected just fine. If you rely on proton to do it all for you, then perhaps that's the issue.

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