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Mastercard release a statement about game stores, payment processors and adult content

By - [updated]
Last updated: 1 Aug 2025 at 10:38 pm UTC

Update 23:36 BST - Valve provided a statement to GamingOnLinux in response:

Mastercard did not communicate with Valve directly, despite our request to do so. Mastercard communicated with payment processors and their acquiring banks. Payment processors communicated this with Valve, and we replied by outlining Steam’s policy since 2018 of attempting to distribute games that are legal for distribution. Payment processors rejected this, and specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand. See https://www.mastercard.us/content/dam/public/mastercardcom/na/global-site/documents/mastercard-rules.pdf.

Original article below…

Mastercard have today released a short statement to clarify their position on adult content across game stores.

To bring up to speed on the recent situation — on July 16th I reported on Valve removing certain adult content from the Steam store (with a statement from Valve). Later in July, itch.io ended up deindexing adult content noting the same pressure from payment processors, with itch.io now going through to reindex free adult content.

The pressure on payment providers has come from Collective Shout, that claim they're a "grassroots movement challenging the objectification of women and sexualisation of girls in media, advertising and popular culture".

It wasn't entirely clear exactly which payment processors have been putting the pressure on game stores, with Mastercard now putting out a statement that I've copied below:

Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.

Our payment network follows standards based on the rule of law. Put simply, we allow all lawful purchases on our network. At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

So this seems like Mastercard are basically saying "it's not us".

Article taken from GamingOnLinux.com.
Tags: Misc
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16 comments Subscribe

ElectricPrism 20 hours ago
No coward can ever be trusted

"Cowards can never be moral. Here is why: People can know what is right and even want to do what is right but still not act rightly." - Mohandas Gandhi
SlayerTheChikken 20 hours ago
And of course they have plenty of fuel now thanks to the psychopaths making insane comments, now the collective can lump all the gamers who don't like sweeping censorship with rapists and call it a day. Personally I think some of the games that got removed deserved it though, actually, probably most of them.


Last edited by SlayerTheChikken on 1 Aug 2025 at 4:51 pm UTC
Pyrate 20 hours ago
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I've grown tired of being under the mercy of these networks. I'd like to actually own my money instead of being either allowed or not allowed to use it in xyz. Luckily there are alternatives, just hope they grow one day to become more common among people emoji .
williamjcm 20 hours ago
"Tell me lies, tell me sweet little lies."
rea987 20 hours ago
It is the retailer who is responsible and accountable of the legality of the content sold in a store. Steam can and does region block products depending on local laws. Games containing Nazi swastikas are region blocked or region adapted in Germany and Austria. Not all explicit content were sold on Steam were illegal, few of them would be deemed illegal in some countries. Then Steam should have rigorous checks to region block certain products depending on local laws.

If pushing payment processors to enforce a political agenda becomes a norm, any sizable well organized political group can do the same to ban products containing opposing ideas. Just put any political group and opposing idea in this scenario, you will see the danger.
R Daneel Olivaw 18 hours ago
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as a small business owner, the seething rage fueled loathing hatred of a thousand suns for all these mafia companies (visa / mc / discover / amex / etc) will never die. Don't trust a single word these vile abominations utter from their anuses.


Last edited by R Daneel Olivaw on 1 Aug 2025 at 7:22 pm UTC
StalePopcorn 17 hours ago
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If not you, then whom? 😐
F.Ultra 15 hours ago
  • Supporter
If not you, then whom? 😐

It is the payment processor, I assume that many people have no clue how this all works since they started to blame VISA and Mastercard for this. To be able to process cards in your store (online or offline) you have to have both an agreement with a card company (VISA, Mastercard and so on) and a payment processor (Klarna, Stripe, Paypal and so on) and it is these last ones that makes lots of demands, at least that is my own experience from having implemented payment solutions as a startup many years ago (they had strict rules against porn, weapons and so on and you had to go through a whole vetting process before they allowed you to use their services).


Last edited by F.Ultra on 1 Aug 2025 at 10:27 pm UTC
Liam Dawe 14 hours ago
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Added statement from Valve.
ScottCarammell 14 hours ago
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You heard it here first folks, adult content is being taken down by platforms that make money off of them and have no reason to take it down, somehow. Surely the giant multinational conglomerate has no reason to fib!
syylk 14 hours ago
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And here comes the blame game...
eggrole 14 hours ago
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Personally I think some of the games that got removed deserved it though, actually, probably most of them.

Imagine if something you like gets banned because some busy-body thinks it "deserves" to be removed. If we allow this to set such a precedent, it is only a matter of time. First they came for the porn games and I did no speak out because I wasn't a gooner. When they came for *my interest* there was no one left to speak out.

You can't legislate (this is even worse - it isn't even legislation!) morallity.

People have different preferences/interests and as long as none of it is deemed illegal, all of it must be allowed.
ElectricPrism 13 hours ago
(MasterCard used Payment Processors to talk to Valve) (Valve requested direct communication with MasterCard and were declined) (Payment Processors) specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand.

El_Risitas_Laugh.gif

This is hilarious because as I understand it MasterCard is now in the "it wasn't us" -- "deny" phase. They are acting like it's not them but they are cowards to not tell the public, if someone gave the order -- who gave the order?

So much damage has been done to their brand. Whoever gave the order must have calculated the cost because the fallout from this may lead to VISA / MasterCard annihilation in the future.

I'm really pleased, the more they try to tighten grip, the closer they bring themselves to their own dissolution.

Black markets are what give a currency its value in their early phases -- their attempt to control & prohibit will only feed the rise of the next beast to take their place.
berarma 12 hours ago
Who would have thought that these companies that pay with our money are a bunch of liars.
Purple Library Guy 4 hours ago
I'm starting to feel like somewhere in the mid-layers of one of these outfits, there's some lawyer who received a complaint, looked over some terms and conditions, and decided to issue a cease and desist just to be cautious, or talk to the mid-level lawyers in one of the other organizations and get them to issue it, and none of the PR flacks at any of these places, or the upper level executives for that matter, have a clue what the hell is going on.
Sprawling organizations with too much unaccountable power.
benstor214 3 hours ago
  • Supporter
Ooh, ooh, I like this game!

Let’s see… hm… surely we disapprove when there is a genocide happening in the Mediterranean? Let’s block all payments with links to a certain state… while we’re at it: let’s add a certain religion, too. It’s the moral thing to do!

Who’s next? Hmmmmm… oh, I don’t like an orange man living in a white house (the blue man living in a blue house is fine, for now). We shall block any payments with any links to the United States. That shall do it!

It feels so good to fight against immoral and infidel people. It is a moral war… nah… holy war!

Personally, I think: why pay for games anyway??? Just go to the high seas…
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