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Steam Deck Verified has issues, Grand Theft Auto V edition

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As I continue to use the Steam Deck that Valve sent over for both work and play, I tried Grand Theft Auto V and the initial setup was a massive nuisance. See also: How Valve Can Make the Deck Verified Program Better

This is a game that has gone through verification, to get a Deck "Playable" rating. This means it should work well but may have some minor annoyances like small text or a part requiring the touch screen. Here though, it was far worse and this is the short story of a semi-eventful Saturday night where I just wanted to play a game that I picked carefully enough — or so I thought.

On first launch with Proton 7, what it was verified against, it tells you it needs to install the Rockstar Launcher before you can play. The annoyance begins here of course as I've already waited on a 100GB download. I was at least pre-warned on this since I read the compatibility note. Fine then, let's do it. Except during the launcher install Rockstar gave an error telling me that it simply couldn't proceed. It gave an option to retry with a button I clicked, but that totally failed again. Clearly not a good experience right away. Playable — apparently.

So the next step was of course to restart the game entirely. Hit the Steam button for the Overlay, tell it to exit the game. Then reload it. Hooray! This got it to install the launcher and my face lights up with joy and anticipation to drive around and do silly things. Now it tells me I need an activation code. What code? Nothing told me I needed a code when I purchased it on Steam. Thinking it's a launcher error, I reloaded and it then broke completely. The launcher just didn't load any more and it dumped me back into my Steam Library. Tried three times, same problem. Tried a reboot, the issue persisted.

At this point, I'm annoyed. I think anyone would be. I decided to swap it over to Proton Experimental (tip: here's a guide on swapping Proton versions on Steam Deck), and that actually worked! I could get the launcher to load without fail through multiple tries but I still needed a code. Of course, normally, the desktop Steam client would've had a pop-up to tell you that you have a CD Key and the game might ask for it - no such thing happens on the Steam Deck.

Searching around, the CD Key can be found in the COG icon menu of the game in your Steam Library. Then go to Manage and the CD Key option is in there. Valve even give an option to copy it, which I did. Going back to the game, I couldn't figure out how to paste it in as the field just wouldn't get focus. After randomly clicking inside and around the input field, eventually i got the Steam Deck Keyboard to work with it but the paste button did nothing. A couple tries of this and eventually it pasted the key in properly. That was about 30 minutes after first clicking play.

For me, I don't really think any experience like that should be in the Playable category. Did no testing ever find any of these issues? How deep and repeated is the Deck Verified testing on each game? We really have no clue.

Thankfully, at least when it comes to performance, GTA V runs rather swimmingly on the Steam Deck so I've no complaints at all there.

I can name other titles where there's more issues like performance being problematic and yet they have a fully Verified tag on them. Vampire Survivors goes into single digit FPS towards the end of a battle when performance is most important, Horizon Zero Dawn can do too in places (even LinusTechTips noted that too, and we got a shout out in their recent video) and there's others. Borderlands 3 is another Playable that in places drops hard and stutters a lot. The two previous were mentioned in my initial Steam Deck review in case you missed it.

The thing to remember is that for something to succeed we also need to talk about shortcomings and general issues. This is not an attempt to derail the hype and momentum, more of a wish to see things get better.

Really, Valve needs to take another look at how they run Deck Verified if trust in it is to be a real thing. Otherwise, like my friend Nick from The Linux Experiment said in our big collaboration video, the green Verified tick will end up meaningless if strict standards aren't followed. The same of course applies to the Playable category too.

Additionally, could we please stop slapping a launcher on everything?

Article taken from GamingOnLinux.com.
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RadicalDreamer Mar 13, 2022
I agree, their verification program leaves a lot to be desired. Shadow Warrior 2 crashes early on in the game at a certain spot in Linux and it is verified. I don't have a Steam Deck but I suspect it happens there too. I bet Linux users are far more forgiving with Wine than the general public will be. They are making a mistake with their verification program and they need to correct it immediately by actually playing through their verified games, testing them to make sure they work all the way before adding more.

I rarely if ever get a game that costs more than $10-$20 that uses Wine. Usually they are under $10 like Shadow Warrior 2. I'd hate to put a lot of money in a game that ends up not working well after the 2 hour refund period. People will get burned and stop paying big bucks for games that don't work well. I suppose journalists could actively comment on which verified games do and don't work on the Steam Deck. How does Valve handle bug reports for Steam Deck users?

I tried installing Rockstar's launcher last year in Lutris. It failed while filling my RAM and swap up. I didn't try again. I have a few EA games that require a launcher, and I refuse to get anymore games that require a launcher. I actively put them on ignore on Steam.
Liam Dawe Mar 13, 2022
Quoting: Philadelphus
QuoteFor me, I don't really think any experience like that should be in the Playable category. Did no testing ever find any of these issues? How deep and repeated is the Deck Verified testing on each game? We really have no clue.
To be fair, what other category would it go into? It went through the verification process, so it couldn't be Unknown. It didn't fit in Verified (for whatever reason). You were able, technically, to get it to work (and it ran rather swimmingly), so it's not Unsupported. That leaves just one option: Playable. I'm not trying to score cheap points here, and I do think this is a problem, but it's a problem baked in to how Valve collapsed the infinite spectrum of "how games run" into just four categories:

Verified: this game fits all the other criteria (like font size, text input, etc.) to be enjoyable on the Deck. (Though looking at the requirements again just now, it technically doesn't specify anything about how well it runs—you could have a game that crashes to desktop every half-hour and it'd still be Verified if it fits the criteria.)
Unsupported: we don't support this game, or it just doesn't run. (You might be able to get it to run, but we won't put effort into making it run.)
Unknown: *collective shrug, we haven't tried it yet*
Playable: everything else. That runs the gamut from "literally flawless performance, but it gives you Playstation controller glyphs" to…well…what we see here.

I think the problem is that those of us familiar with ProtonDB are expecting something like Verified = Platinum, Playable = Gold, and Unsupported = everything else, but it's not a one-to-one translation, and even if it were it'd be more like Unsupported = Borked and Playable = Gold, Silver, and Bronze.

On the one hand, I can see why Valve did it: there's no need to do the incredibly messy task of quantifying how well a game runs. If, hypothetically, they'd introduced an additional "Problematic" category for games that are technically playable, but have problems…well, where would you draw the line? There'd be endless arguments about whether a game was Playable or Problematic no matter what they decided.

On the other hand, we end up in this situation, where if it's been tested (so not Unknown) and isn't Verified, and does actually run, then by default it ends up in the Playable bin, regardless of the actual experience of playing it. It's not a great look, and I think Valve might really have been wise to include a tier for "playable, but it's got serious issues" that they could chuck games like this into. The endless arguments would probably be less problematic than people buying Playable games expecting Gold quality, and getting Bronze. It remains to be seen if Valve will make any changes to the system in light of feedback like this.
Valid points and partly what I was alluding to, it doesn't really deserve Playable IMO when stuff like this happens. Valve don't really have a category it fits into. It's thoroughly frustrating too, because I'm not overstating that it took 30 minutes to get working through what I tried.
Jahimself Mar 13, 2022
Even on windows the rockstar launcher is a total nuisance. You can't just launch the game offline righ away, it always ask for activation, then you go through process of switching online, updating rockstar launcher, verify you are not a bot by clicking on animals or whatever.Then it updates the game with hours of downlaod with my slow connection, and then it does not work, you need to restart computer, launcher updates again, then you can play...

The best option to play a rockstar game you bought,it to get a cracked version.
jens Mar 13, 2022
  • Supporter
I’m really glad that I had finished GTA V before launcher updates became more frequent. With later attempts to start it was always a hit and mis if a launcher update broke the game on Linux or not :(
Games update invalidating Deck verification seems like a tricky issue to solve for Valve without somewhat support or at least goodwill from the originating studio.


Last edited by jens on 13 March 2022 at 12:11 pm UTC
syylk Mar 13, 2022
Agree with everything here, but just want to chime in wrt Launchers.

They are often necessary evils, especially when you consider that most of the games with Launchers have their own user ID/TOS/auths/profiles and their settings.

Think of the Launchers as that library that binds together your SteamID and the Developer/Publisher user ID.

Could we get rid of it and move the auth logic within the game proper and un-decouple (or re-merge) the two userbase linking? Of course. Would I hold my breath waiting for the SH to change this convenient (for them!) behavior? Hardly so.
officernice Mar 13, 2022
I just want RDR2 to work without gripes on Linux. Steam Deck is a nice move. Although I have absolutely zero interest in the device, it will most likely get us a lot of "free" Linux support in the future. Even CDPR who's shown they do not give a flying bird about Linux recently published an update on Witcher 3 where they said:
QuoteWe’re working closely with Valve on the compatibility and performance aspects of our games on the Steam Deck. The goal is to provide the best possible Witcher 3 and Cyberpunk 2077 experience on this platform, while keeping in mind its unique hardware characteristics.

Fingers crossed for more companies going that route.
Lanz Mar 13, 2022
I avoid all games with 3rd party launchers. Either direct launch from Steam or no purchase. Simple as that.
1xok Mar 13, 2022
Valve will certainly improve this, but it will be difficult to reach the level of other consoles without the cooperation of the publishers. Imagine if the Rockstar launcher opened on Playstation without any customisation for the device. And Sony would have to try to make it all work somehow.

When will there be enough Linux users for the publishers to take better care of this? I hope that in a few years every second PC gamer will have a Steam deck. Then there would finally be a standard. Many of the problems also exist under Windows. Installing Windows on the Steam Deck almost makes everything worse when I look at Linus' video.

The simple fact is that publishers expect PC gamers to throw their hardware and free time at their crappy ports. Actually, that has always been the case.
1xok Mar 13, 2022
Quoting: syylkThink of the Launchers as that library that binds together your SteamID and the Developer/Publisher user ID.

That's right, just a launcher shouldn't be an anti-compatibility layer. The launchers also run on the consoles. But in such a way that you don't notice them.
rustybroomhandle Mar 13, 2022
I was hoping that Verified would at least encourage developers to care about how their game runs on Deck, but this has not caught on as much as I had hoped, aside from some smaller devs who take pride in their work. Maybe it just needs a little time. When device sales go up into the millions, I suspect attitudes will change.
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