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Mass Effect: Legendary Edition errors
raphael75 30 Jun
I have Ubuntu 22.04 and wine-7.11. I installed EA Origin using the link here:

https://lutris.net/games/origin/

and Origin appeared to install with no issues. Then I tried to install Mass Effect: Legendary Edition and I got these errors when I tried to launch it. I don't know what this means or what to do here:

 
Unhandled exception: page fault on read access to 0x0000000000000000 in 64-bit code (0x00000001402c3605).
Register dump:
 rip:00000001402c3605 rsp:00000000004edaf0 rbp:00000000004edbb9 eflags:00010246 (  R- --  I  Z- -P- )
 rax:0000000080004002 rbx:00000000004ee448 rcx:0000000000000000 rdx:013014ddd1b46f33
 rsi:00000000004edd00 rdi:0000000000000001  r8:054ccb7899b31c64  r9:0000000067fe330c r10:0000000000000003
 r11:00007f45d33ef340 r12:000000000000001f r13:0000000001c50190 r14:00000000004ee438 r15:0000000000000000
Stack dump:
0x00000000004edaf0:  0000000001c50190 000000000000001f
0x00000000004edb00:  0000000000900138 00000001404bba61
0x00000000004edb10:  00000000004edbd0 0000000000000000
0x00000000004edb20:  00000000004ee448 00000000004ee438
0x00000000004edb30:  0000000000000000 00000000004ee440
0x00000000004edb40:  0000000140000000 00000000004edd00
0x00000000004edb50:  0000000000000000 000000000000b000
0x00000000004edb60:  0000000001c84910 000000000d874000
0x00000000004edb70:  0000004300000050 000000014025628c
0x00000000004edb80:  0000000800000000 0000000140000000
0x00000000004edb90:  0000000000000000 0000000000000000
0x00000000004edba0:  0000000000000000 0000000000000000
Backtrace:
=>0 0x00000001402c3605 GetDenuvoTicketLocation+0x64d5f() in masseffectlauncher (0x00000000004edbb9)
  1 0x00000001402bc4b6 GetDenuvoTicketLocation+0x5dc10() in masseffectlauncher (0x00000000004edd60)
  2 0x00000001402c1759 GetDenuvoTicketLocation+0x62eb3() in masseffectlauncher (0x00000000004edd60)
  3 0x00000001406f6f6a GetDenuvoTicketLocation+0x4986c4() in masseffectlauncher (0x0000000000000000)
  4 0x0000000180010fe0 in activation64 (+0x10fe0) (0x0000000000000000)
  5 0x0000000180008f12 in activation64 (+0x8f12) (0x00000000004ef960)
  6 0x000000007b62c629 ActivateActCtx+0x21315() in kernel32 (0x0000000000000000)
  7 0x000000017005fb57 A_SHAFinal+0x3db87() in ntdll (0x0000000000000000)
0x00000001402c3605 masseffectlauncher+0x2c3605: movq (%rcx),%rax
Modules:
Module Address Debug info Name (105 modules)
PE 0000000000a20000-0000000000abd000 Deferred        msvcp140
PE 0000000000ac0000-0000000000ad7000 Deferred        vcruntime140
PE 0000000001fc0000-000000000203b000 Deferred        bink2w64
PE 0000000002260000-00000000022c2000 Deferred        vccorlib140
PE 000000007a850000-000000007a854000 Deferred        opengl32
PE 000000007b000000-000000007b0da000 Deferred        kernelbase
PE 000000007b600000-000000007b816000 Export          kernel32
PE 0000000140000000-0000000140e2b000 Export          masseffectlauncher
PE 0000000170000000-00000001700a4000 Export          ntdll
PE 0000000180000000-0000000180301000 Export          activation64
PE 00000001c4ee0000-00000001c4fb5000 Deferred        winspool
PE 00000001c69e0000-00000001c7321000 Deferred        shell32
PE 00000001c8890000-00000001c88df000 Deferred        d3dcompiler_47
PE 00000001c8b40000-00000001c8b60000 Deferred        msacm32
PE 00000001c8db0000-00000001c8e46000 Deferred        msvcrt
PE 00000001cd360000-00000001cd368000 Deferred        api-ms-win-core-file-l1-1-0
PE 00000001cd860000-00000001cd868000 Deferred        api-ms-win-crt-utility-l1-1-0
PE 00000001d14b0000-00000001d14b7000 Deferred        api-ms-win-core-util-l1-1-0
PE 00000001d5b90000-00000001d5b98000 Deferred        api-ms-win-core-winrt-error-l1-1-0
PE 00000001d8e40000-00000001d8e48000 Deferred        api-ms-win-core-file-l1-2-0
PE 00000001d97a0000-00000001d97a7000 Deferred        api-ms-win-core-fibers-l1-1-1
PE 00000001dc810000-00000001dc81d000 Deferred        schannel
PE 00000001dd3f0000-00000001dd4bd000 Deferred        crypt32
PE 00000001ec2b0000-00000001ec2d5000 Deferred        ws2_32
PE 00000001fdfd0000-00000001fdff8000 Deferred        wintrust
PE 0000000201cf0000-0000000201d0f000 Deferred        secur32
PE 0000000212bb0000-0000000212bb8000 Deferred        api-ms-win-core-processthreads-l1-1-1
PE 0000000216730000-0000000216737000 Deferred        api-ms-win-core-handle-l1-1-0
PE 000000021a7e0000-000000021a857000 Deferred        setupapi
PE 0000000226310000-0000000226317000 Deferred        api-ms-win-core-string-l1-1-0
PE 0000000231ae0000-0000000231b62000 Deferred        rpcrt4
PE 000000023d820000-000000023da6d000 Deferred        user32
PE 0000000240030000-000000024005e000 Deferred        iphlpapi
PE 0000000241850000-0000000241857000 Deferred        api-ms-win-crt-environment-l1-1-0
PE 00000002419a0000-00000002419e0000 Deferred        wbemprox
PE 0000000243540000-00000002435c5000 Deferred        gdiplus
PE 000000024a660000-000000024a668000 Deferred        api-ms-win-core-synch-l1-2-1
PE 000000025cf30000-000000025cf38000 Deferred        api-ms-win-core-winrt-string-l1-1-0
PE 0000000262250000-0000000262259000 Deferred        api-ms-win-crt-runtime-l1-1-0
PE 0000000263a00000-0000000263a07000 Deferred        api-ms-win-core-sysinfo-l1-1-0
PE 0000000269740000-0000000269747000 Deferred        api-ms-win-core-libraryloader-l1-2-0
PE 000000026b4c0000-000000026b53b000 Deferred        gdi32
PE 00000002739c0000-0000000273af7000 Deferred        oleaut32
PE 0000000274a50000-0000000274a5d000 Deferred        kerberos
PE 0000000280ce0000-0000000280ce7000 Deferred        api-ms-win-core-interlocked-l1-1-0
PE 000000028ba60000-000000028ba67000 Deferred        api-ms-win-crt-time-l1-1-0
PE 000000028d6c0000-000000028d6c7000 Deferred        api-ms-win-core-memory-l1-1-0
PE 000000028dfa0000-000000028dfac000 Deferred        nsi
PE 0000000296730000-0000000296737000 Deferred        api-ms-win-core-io-l1-1-1
PE 0000000297900000-0000000297912000 Deferred        aclui
PE 000000029bbf0000-000000029bbf8000 Deferred        api-ms-win-core-registry-l1-1-0
PE 000000029cfc0000-000000029cfd6000 Deferred        dnsapi
PE 00000002ba290000-00000002ba298000 Deferred        api-ms-win-core-winrt-l1-1-0
PE 00000002bb750000-00000002bb891000 Deferred        comctl32
PE 00000002bc640000-00000002bc650000 Deferred        imagehlp
PE 00000002cd450000-00000002cd4b8000 Deferred        d3d11
PE 00000002cfe10000-00000002cfe19000 Deferred        api-ms-win-core-com-l1-1-0
PE 00000002d1070000-00000002d1088000 Deferred        cryptnet
PE 00000002d1440000-00000002d1447000 Deferred        api-ms-win-core-psapi-ansi-l1-1-0
PE 00000002d4d40000-00000002d4d57000 Deferred        bcrypt
PE 00000002d9bc0000-00000002d9bc7000 Deferred        api-ms-win-crt-process-l1-1-0
PE 00000002de970000-00000002de9a2000 Deferred        rsaenh
PE 00000002e1360000-00000002e1367000 Deferred        api-ms-win-core-processenvironment-l1-1-0
PE 00000002e3540000-00000002e3591000 Deferred        shlwapi
PE 00000002e86d0000-00000002e86d7000 Deferred        api-ms-win-core-string-obsolete-l1-1-0
PE 00000002e8f10000-00000002e902b000 Deferred        ole32
PE 00000002f1fa0000-00000002f1fad000 Deferred        version
PE 00000002fe110000-00000002fe11a000 Deferred        api-ms-win-crt-multibyte-l1-1-0
PE 00000003001a0000-00000003001a8000 Deferred        api-ms-win-core-processthreads-l1-1-0
PE 0000000302bc0000-0000000302bc7000 Deferred        api-ms-win-core-processtopology-obsolete-l1-1-0
PE 0000000306e10000-0000000306e18000 Deferred        api-ms-win-core-timezone-l1-1-0
PE 000000030a2c0000-000000030a2c9000 Deferred        api-ms-win-crt-stdio-l1-1-0
PE 000000030ba40000-000000030ba47000 Deferred        api-ms-win-core-synch-ansi-l1-1-0
PE 000000030c980000-000000030c988000 Deferred        api-ms-win-core-synch-l1-2-0
PE 00000003126f0000-0000000312709000 Deferred        shcore
PE 0000000316370000-000000031637b000 Deferred        psapi
PE 000000031cc30000-000000031cc37000 Deferred        api-ms-win-core-psapi-l1-1-0
PE 0000000327020000-0000000327073000 Deferred        combase
PE 000000032a700000-000000032a72a000 Deferred        sechost
PE 0000000330260000-000000033029f000 Deferred        advapi32
PE 000000033a7c0000-000000033a7c7000 Deferred        api-ms-win-core-profile-l1-1-0
PE 000000033ea00000-000000033ea09000 Deferred        api-ms-win-crt-string-l1-1-0
PE 0000000344840000-0000000344848000 Deferred        api-ms-win-crt-filesystem-l1-1-0
PE 0000000346ba0000-0000000346bc1000 Deferred        jsproxy
PE 0000000350a30000-0000000350a39000 Deferred        api-ms-win-crt-convert-l1-1-0
PE 0000000353520000-0000000353528000 Deferred        api-ms-win-core-localization-l1-2-0
PE 0000000355100000-0000000355107000 Deferred        api-ms-win-crt-locale-l1-1-0
PE 0000000358120000-0000000358164000 Deferred        winhttp
PE 000000035dd40000-000000035dd48000 Deferred        api-ms-win-core-kernel32-legacy-l1-1-0
PE 0000000360a80000-0000000360a8a000 Deferred        api-ms-win-crt-math-l1-1-0
PE 0000000361450000-0000000361457000 Deferred        api-ms-win-core-synch-l1-1-0
PE 00000003738e0000-00000003738e8000 Deferred        api-ms-win-crt-conio-l1-1-0
PE 0000000375610000-0000000375648000 Deferred        win32u
PE 0000000376c50000-0000000376c57000 Deferred        api-ms-win-core-errorhandling-l1-1-0
PE 000000039b510000-000000039b518000 Deferred        api-ms-win-crt-heap-l1-1-0
PE 000000039cce0000-000000039cce7000 Deferred        api-ms-win-core-rtlsupport-l1-1-0
PE 00000003a2900000-00000003a2907000 Deferred        api-ms-win-core-debug-l1-1-0
PE 00000003af670000-00000003af72f000 Deferred        ucrtbase
PE 00000003afd00000-00000003afd1a000 Deferred        imm32
PE 00000003b8f00000-00000003b8fc1000 Deferred        winmm
PE 00000003bd310000-00000003bd317000 Deferred        api-ms-win-core-libraryloader-l1-2-1
PE 00000003be590000-00000003be606000 Deferred        dbghelp
PE 00007f45d31f0000-00007f45d31f4000 Deferred        wined3d
PE 00007f45d33b0000-00007f45d33b4000 Deferred        dxgi
PE 00007f45d3730000-00007f45d3734000 Deferred        winex11
Threads:
process  tid      prio (all id:s are in hex)
00000038 services.exe
["C:\windows\system32\services.exe"]
0000003c    0
00000040    0
0000004c    0
0000005c    0
00000078    0
00000084    0
000000ac    0
000000c4    0
000000e4    0
00000414    0
00000044 winedevice.exe
[C:\windows\system32\winedevice.exe]
00000048    0
00000054    0
00000058    0
00000068    0
0000006c    0
000000d0    0
00000060 explorer.exe
[C:\windows\system32\explorer.exe /desktop]
00000064    0
00000088    0
0000008c    0
00000070 winedevice.exe
[C:\windows\system32\winedevice.exe]
00000074    0
0000007c    0
00000080    0
00000098    0
0000009c    0
000000a0    0
000000a4 plugplay.exe
[C:\windows\system32\plugplay.exe]
000000a8    0
000000b0    0
000000b4    0
000000b8    0
00000474    0
00000bac    0
00000b38    0
000000bc svchost.exe
[C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
000000c0    0
000000c8    0
000000cc    0
000000d4 tabtip.exe
["C:\windows\system32\tabtip.exe"]
000000d8    0
00000100    0
00000104    0
000000dc rpcss.exe
[C:\windows\system32\rpcss.exe]
000000e0    0
000000e8    0
000000ec    0
000000f0    0
000000f4    0
000000f8    0
0000067c    0
00000b78    0
000003f4 OriginWebHelperService.exe
000003f8    0
0000040c    2
00000410    2
00000418    0
0000041c    0
00000420    0
00000424    0
00000428    0
00000488    0
00000494    0
00000498    0
00000544    0
0000017c Origin.exe
0000056c    0
000006b0    0
000008d4    0
00000234    2
00000920    2
00000144    0
00000adc    0
000006b8    0
00000b90    0
00000378    0
00000580    0
000005c8    0
0000095c    0
00000344    0
000005d4    0
000005cc    0
00000624    0
0000094c    0
000002e8    0
000002f0    0
00000740    0
00000b8c    0
00000614    0
00000a7c    0
00000734    0
000008ec    0
000005ec    0
00000900    0
00000600    0
00000608    0
000007bc    0
00000384    0
0000099c    0
00000610    0
00000b94    0
00000660    0
0000093c    0
00000b14    0
00000710    0
00000994    0
000009a0    0
00000bd0    0
000007b8    0
00000850    0
0000088c    0
00000764    0
0000077c    0
000006fc    0
00000168    0
000001a8    0
00000654    0
000007dc    0
000007e0    0
00000804   15
00000af0   15
0000075c   15
00000b58    0
00000438    0
00000470    0
00000a8c    0
00000354    0
0000033c    0
00000408    0
00000890    0
00000284    0
000009b0    0
00000a28 OriginClientService.exe
00000590    0
000005a4    2
000005c4    2
00000808    0
00000664 QtWebEngineProcess.exe
00000668    0
00000718    0
00000684    0
00000540    0
00000be0    0
00000a3c    0
00000a2c    0
00000a98    0
00000aac    0
00000658    0
00000b68    0
00000c10    0
00000a1c   -2
00000738 QtWebEngineProcess.exe
00000984    0
000007a4    0
0000078c    0
00000790    0
00000794    0
00000a30    0
00000a4c    0
00000280    0
000005e8    0
00000a74    0
00000c18    0
00000a44    0
00000568   -2
00000c0c    0
00000aa4 QtWebEngineProcess.exe
00000558    0
000001ec    0
00000a14    0
00000700    0
000005f4    0
0000020c    0
00000ac8    0
000000fc    0
00000998    0
0000019c    0
00000194    0
00000960    0
000001c8   -2
00000b1c    0
00000818 QtWebEngineProcess.exe
00000aa0    0
00000b10    0
0000073c    0
000007ac    0
00000b34    0
00000b54    0
00000ae0    0
000007b0    0
00000ad8    0
00000a78    0
0000064c    0
00000644    0
00000628   -2
0000063c    0
00000634 QtWebEngineProcess.exe
00000620    0
00000638    0
00000340    0
00000350    0
0000034c    0
0000035c    0
00000360    0
000003e0    0
000003d0    0
000003d4    0
000003dc    0
000003d8    0
000003cc   -2
00000824    0
00000274 QtWebEngineProcess.exe
00000b60    0
0000042c    0
00000484    0
0000049c    0
000004a0    0
000004a4    0
000004a8    0
000004b8    0
000004c4    0
000004cc    0
000004d0    0
000004d4    0
000004d8   -2
000008e0    0
00000b48    0
00000b0c QtWebEngineProcess.exe
00000b70    0
00000430    0
000004dc    0
000004e8    0
00000534    0
000004ec    0
00000528    0
00000538    0
00000574    0
0000057c    0
000007b4    0
00000860    0
0000015c   -2
00000328    0
00000318 QtWebEngineProcess.exe
00000324    0
00000440    0
000004e0    0
00000520    0
00000524    0
0000053c    0
00000578    0
00000454    0
00000744    0
00000158    0
000003a0    0
000003c4   -2
00000224    0
000009e8    0
000009c0    0
00000aec    0
00000af8    0
00000b00    0
00000220    0
000006a0    0
00000ae8    0
00000b30    0
00000630    0
000001c0    0
00000640    0
0000062c    0
000004ac (D) C:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\Launcher\MassEffectLauncher.exe
["C:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\Launcher\MassEffectLauncher.exe"   -locale {locale}]
00000688    0 <==
0000076c    2
00000300    2
00000c08    0
000006f4    0
00000bf8 explorer.exe
[C:\windows\system32\explorer.exe /desktop]
00000bfc    0
00000bc4    0
000003ac    0
System information:
    Wine build: wine-7.2-1-g2b48f296545 (Staging)
    Platform: x86_64
    Version: Windows 10
    Host system: Linux
    Host version: 5.15.0-40-generic
Ehvis 30 Jun
Crash in denuvo stuff. Did you by any chance do multiple attempts at installation? If so, maybe it'll fix itself in a day.
peta77 30 Jun
well, I can't say anything about the lutris variant/using origin directly, but I use the steam version and that works fine... so if you have steam and have that in your steam library you could simply try that...
raphael75 2 Jul
Quoting: peta77well, I can't say anything about the lutris variant/using origin directly, but I use the steam version and that works fine... so if you have steam and have that in your steam library you could simply try that...

Unfortunately I have the Origin version. Wouldn't I have to buy it through Steam to use it in Steam?
peta77 2 Jul
Quoting: raphael75
Quoting: peta77well, I can't say anything about the lutris variant/using origin directly, but I use the steam version and that works fine... so if you have steam and have that in your steam library you could simply try that...

Unfortunately I have the Origin version. Wouldn't I have to buy it through Steam to use it in Steam?

Well it works the other way: buy on steam an you have it in origin. Actually steam does install origin and starts that when you play the game.

So, is there any chance to activate it in steam? I don't know, maybe you can search the internet / look at origin/steam FAQs...

What you could try is to attempt to import it in as a non-steam-game into steam and then configure it to use proton as a run-time. Usually the starter executable tries to install origin when it's not found (as steam has a separate container for every proton game, it shouldn't be found)... But the old Titles (ME1-3) could also be run without Origin. Not sure if that's the case for MEL also. So you could try to run it directly without origin/steam, maybe that works...

If that all doesn't work, I don't have any clues left...

Good Luck
Grogan 5 Jul
At least the Steam version has Denuvo removed.

List of Games that Had Denuvo Removed:
https://store.steampowered.com/curator/26095454-Denuvo-Games/list/38826/

Before you say die, you should try it with a Lutris Wine Runner. I find lutris-7.2 works fine for Origin, but I have a game that doesn't run with that runner, so I use lutris-6.21 and the Origin Client and the games I have in it work well.

I do not have Mass Effect Legendary Edition installed in Origin, so I can't say, though it does show up in my library as a Steam game and I could install it.

On Steam, I can't run Origin (it just crashes and hangs... even the installation of the thin client hangs) with Proton 7.0 or newer. Even the latest Proton-GE's that are based on Proton Experimental fail for me on Origin (that's the only problem I'm having with them). So I use Proton-7.0rc6-GE-1, a particularly good one for me. (or Proton-7.1-GE-2 also works, but I have some window focus annoyance with that one)
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