Quoting: Lolo01My time at Portia

Originally posted by HopFrog:
Hey everyone!

Apologies for the delay in response, it's been a busy couple of weeks with the game updates and events we are working on. This issue has been a great learning experience for me, so I thought I would stop by to let you know what I learned from this and what's going to happen moving forward.

I am very sorry that Linux support had to be dropped for this title. Forager is my first game and I completely underestimated how difficult programming cross-platform would be. I wanted to make the game available for as many people as possible but now I see that providing an inferior experience is possibly worse than not providing anything at all!

In the future I will make sure I can 100% fully commit to supporting new platforms before developing for them (either for Forager or other games I make).

The way it was announced and handled on my end was very poor as well. In the future, I will make sure to properly make an announcement post detailing this type of news instead of casually mentioning it on a Q&A.

There were 14 players playing Forager on Linux during the Combat Update weekend. This is after we dropped Linux support, and it's the most concurrent Linux players we have had since the game launched back in April. Forager is obviously still working very well for some people. If they are handling it through Proton or similar services I am not sure, but the game definitely works in some capacity! That said, one of the main reasons I decided to drop Linux support for this game is that we couldn't get 3.0 to work for it. This is partly an engine problem but it is also our fault. We are not capable of properly launching new content for Linux with our current resources. It pains me to admit this but there is no guarantee that new updates will ever come to Linux anymore.

Even though the game works on Linux (up to 2.0), I have removed the Linux compatibility tag from the Steam store as to not confuse new players hoping to get content that is not currently available to them.

I spoke with Valve support about refunds and they told me to refer customers to this link. Please understand developers do not have anything to do with refunds at all, and if devs had influence in the past with Steam (like the case of Rust) is probably because they are massive productions that bring in millions for Valve/Steam. We are a small team and do not have that kind of leverage. That said, if your request gets denied I am personally willing to manually refund the cost of the game through PayPal or similar services if you email me at [email protected] with proof of purchase in your Linux OS.

Again, I am very sorry for the way this turned out and I promise I will do better in the future with whatever games I make next