Last year, the website G2A once again went into the spotlight due to their market place allowing anyone to sell game keys and often they're from dubious sources. Now G2A has given an update.
In 2019, G2A said in in a blog post that they would pay 10x the cost of chargebacks as a result of any stolen keys sold through G2A. This follows on from many developers being unhappy with them. This required any interested developer to work with G2A on it and they were going to hire an external auditor to do it.
In the now updated blog post titled "Keeping our promise", G2A announced that Wube Software who make Factorio were the only developer to take them up on the offer and a settlement was reached.However, they were unable to find an external auditor so they did the audit themselves. G2A finally admit they actually had stolen keys! Against the list of 321 illegitimate keys provided, they found 198 keys were sold on G2A.
G2A don't actually admit any fault on their part, in fact they somewhat play the victim card, with their blog post having the typical PR spin you would expect. They did say they will continue to compensate developers the full value of any chargeback fees for keys sold on G2A, as long as the developer is "able to prove they were illegitimate".
As per the agreement, they've paid off Wube Software. According to gamesindustry.biz who spoke to Wube, they seem satisfied with the outcome as they have received a payout of $39,600 from G2A as a result. Like Scott Klonan of Wube Software said, the best way to combat such key sales it to "cut it at the source" as much as possible. Part of the problem for them was their original store, and how it was less secure than others like Steam, itch.io and the Humble Store widget.