Need to get your Steam Deck fixed up? Well, you no longer have to do it yourself as Valve have officially opened up some repair centers. If you need to send off your Steam Deck for any reason, it will now go to one of their specialized repair shops.
If your issue is under warranty, Valve will continue fixing free of charge. However, you now have the option of getting out of warranty repairs done professionally with a charge depending on what the problem is, instead of having to wait for iFixit to have parts and doing it yourself.
As they explained:
- If your unit begins to develop an intermittent button input issue (rare, but it sometimes happens), contact support, who will help get your Steam Deck shipped to one of our repair centers. Our team will diagnose it, replace the button, test and calibrate the unit, then send the fixed unit back to you, free of charge – as this is covered by warranty.
- If your dog gnaws on your thumbstick and breaks it, this is not covered by warranty. Previously your only option was DIY repair, but now you'll now be able to contact support, who will supply instructions to ship your Steam Deck to one of our repair centers. Our team will take a look and offer to replace and calibrate your thumbstick for a fee. This process will also be available once your warranty expires.
This just continues to show how all-in Valve are on the future of the Steam Deck, like the recent confirmation that there will be future Steam Decks (like a Steam Deck 2?).