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Title: Logitech F710 controller not pairing?
Julius 2 Jul 2021
So I happened to come across a super cheap Logitech F710 controller that seems to be in perfect working order... except that it refuses to pair with the wireless dongle.

I tried with three different Linux machines (Manjaro and Ubuntu based) and the dongle does show up in Steam as a "Xbox 360 controller", but I absolutely can't seem to get the controller to pair with it?

Is there any trick to it?

I know that people here said they are using the F710 with Linux...

P.s.: My old F310 usb cable version works fine on the same machines.

Last edited by Julius on 2 Jul 2021 at 6:46 pm UTC
Julius 2 Jul 2021
Sorry if that wasn't clear... I am using the official Logitech nano-reciever that came with the controller.

Edit: the internet is full of people complaining about a seemingly similar issue on Windows10, which makes me suspect this isn't a hardware issue, but some driver or maybe firmware oddity.

Last edited by Julius on 2 Jul 2021 at 7:26 pm UTC
Julius 2 Jul 2021
hmm, Gentoo. Hard to say that it isn't just some customization you did. Did you ever install xboxdrv or something like that?
Julius 3 Jul 2021
I found this thread which sounds exactly like my problem: https://bbs.archlinux.org/viewtopic.php?id=220728

And it says:
For the Logitech, the trouble was just about the order of when to put in the batteries *after* having plugged in the receiver.
We discovered this point with the Logitech utility which is much explicit.
Also, the device doesn't have any on/off switch... so it feels a bit wrong.
But that isn't very verbose... I tried a few ways of putting batteries in and out... but to no effect. I feel like I am missing something small that is just stupid :(
whizse 3 Jul 2021
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Is it using the same Logitech dongle as their keyboard and mice? If so you should be able to use [Solaar](https://pwr-solaar.github.io/Solaar/) to pair/unpair it.

(I don't think it should be necessary if it's brand new. But if you bought it used maybe the seller sent the wrong receiver?)
Mezron 4 Jul 2021
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Damn. My just work on Ubuntu Mate 20.04. I don't ever remember having an issue with it. Is there a command that I can run to help you compare the connections and dependencies to assist ya?
Julius 4 Jul 2021
The dongle seems to be fully recognized Linux side, the problem is really somehow with the pairing. I am starting to suspect it might be a faulty unit :(

I just tried it with an Android TV box and there it also doesn't work. I don't have a Windows machine at hand, so I can't check it on Windows.

Last edited by Julius on 4 Jul 2021 at 1:39 am UTC
dpanter 11 Jul 2021
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The dongle is soft locked to the corresponding gamepad and should never need pairing again. However, there is a way to unlock it and force new pairing with their (Windows only) tool Wireless Gamepad F710 Connect Utility.

See the [Logitech F710 FAQ](https://support.logi.com/hc/en-us/articles/360025182834--FAQ-Wireless-Gamepad-F710) for details.
Never needed to use this myself so good luck!
Julius 11 Jul 2021
Yeah I tried that already, but it doesn't seem to have any effect with running in WINE and I literally don't have access to any Windows PC right now.
dpanter 12 Jul 2021
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Probably need a VM with USB passthrough then.
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