While Valve has been able to repeatedly speed up production of the Steam Deck smashing expectations, they've hit a snag when it comes to Canada.
Due to the issues, if you're awaiting an order email for the Steam Deck you're going to have to wait a little bit longer due issues out of Valve's hands.
As the official OnDeck Twitter account said across a series of tweets:
Steam Deck production is faster than ever, and we're on track to fulfill all reservations before the end of the year! There's temporary snag for our Canadian customers that we wanted to address – please see the follow up tweet for more details:
Our distributor has hit a processing backlog for orders to Canada, so folks in this region will see a (very) temporary pause on order emails. We're working on it, and are optimistic we can resume emails to Canada soon. This doesn't impact emails or shipments to other regions.
To clarify, the reason for this pause is so our distributor can make it through the backlog of paid orders (in Canada), before we resume sending emails to folks in this region.
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