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Canadian customers seeing a temporary delay for the Steam Deck

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While Valve has been able to repeatedly speed up production of the Steam Deck smashing expectations, they've hit a snag when it comes to Canada.

Due to the issues, if you're awaiting an order email for the Steam Deck you're going to have to wait a little bit longer due issues out of Valve's hands.

As the official OnDeck Twitter account said across a series of tweets:

Steam Deck production is faster than ever, and we're on track to fulfill all reservations before the end of the year! There's temporary snag for our Canadian customers that we wanted to address – please see the follow up tweet for more details:

Our distributor has hit a processing backlog for orders to Canada, so folks in this region will see a (very) temporary pause on order emails. We're working on it, and are optimistic we can resume emails to Canada soon. This doesn't impact emails or shipments to other regions.

To clarify, the reason for this pause is so our distributor can make it through the backlog of paid orders (in Canada), before we resume sending emails to folks in this region.

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Pattedetable Sep 23, 2022
Friendly neighbourhood Canadian here! I can attest that there was a bit of a delay, though I cannot be sure if it was exactly the same for the others. After completing the purchase, the order displayed "Shipping soon" for about 11 days. However, after being shipped it was pretty speedy. Took about 4 days to go from the literal center of the US to the eastern coast of mainland Canada. It just arrived today in fact!!
Woodlandor Sep 23, 2022
Glad I got mine before the backlog
sarmad Sep 23, 2022
The whole world is into some state of unexplainable shopping frenzy nowadays, so this is not surprising.
Purple Library Guy Sep 24, 2022
Quoting: sarmadThe whole world is into some state of unexplainable shopping frenzy nowadays, so this is not surprising.
Maybe everyone fears the coming recession and wants to get theirs while the getting's still good.
Nezchan Sep 24, 2022
If Linux isn't gonna be a second-class citizen, I guess somebody's gotta be.
Drakker Sep 24, 2022
Or you can interpret this another way. The Steam Deck is hugely popular in Canada and they can't process orders fast enough.
1xok Sep 24, 2022
We had ordered a third Steam Deck in early August and it is already shipping. (Germany)
Grogan Sep 24, 2022
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Quoting: Purple Library GuyMaybe everyone fears the coming recession and wants to get theirs while the getting's still good.

Also, when something is scarce, it makes people want it all the more. It makes them feel like they are competing for it. Human nature.

You can understand something like toilet paper during the pandemic though. Around here, whenever someone coughed, everyone else beshat themselves :-)
F.Ultra Sep 24, 2022
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Quoting: Grogan
Quoting: Purple Library GuyMaybe everyone fears the coming recession and wants to get theirs while the getting's still good.

Also, when something is scarce, it makes people want it all the more. It makes them feel like they are competing for it. Human nature.

You can understand something like toilet paper during the pandemic though. Around here, whenever someone coughed, everyone else beshat themselves :-)

Btw the whole toilet paper thing turned out to be mostly not a thing. The real cause was that people started to go to the toilet at home instead of at the office to a large degree and toilet paper to those two environments where two different supply chains, combine that with the modern just in time production where you have no storage any more and a temporary shortage where created. That shortage then led to some people exacerbating it by hoarding when they noticed that TP was being hard to find.
1xok Sep 24, 2022
Quoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing.

In Germany, it was definitely a thing. Has tradition here. In France people hoard wine and condoms, in Germany toilet paper.
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