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Here's the issue. Old XBox controller worked right out the box, no muss, no fuss.
New controller is a newer version of the same controller. I plug it in, and nothing. I fire up Steam, nothing. I go into controller settings in Steam, and see it listed as being detected. I click Detect Controller, the thing rumbles, and boom, it works fine. It's not a big deal at all since it just takes a few clicks to get the controller working, it just seems odd that I have to go into Steam and ask it to detect something that is already detected in order to get the thing working even outside of Steam.
Maybe your newer controller is not fully supported in whatever driver is in Mint and Steam needs to step in and do its thing before it works?
● xboxdrv.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)